Last updated: March 25, 2026. Estetica Istanbul ("we", "us", "our") operates the website www.esteticaistanbul.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
We may collect personal information that you voluntarily provide when you contact us via WhatsApp, phone, email, or our website forms. This includes your name, email address, phone number, the cosmetic procedure you are interested in, your preferred timeline, and any medical information you choose to share during consultation. We also automatically collect certain technical data when you visit our site, including your IP address, browser type, device information, pages visited, and time spent on pages through Google Analytics.
We use your personal information to respond to your consultation inquiries and provide you with information about our cosmetic surgery services. We process your data to coordinate your treatment plan, hospital stay, hotel accommodation, and airport transfers as part of our all-inclusive packages. We may use your contact information to send you pre-operative and post-operative care instructions. With your consent, we may also use your email to send marketing communications about our services, which you can opt out of at any time. We use anonymized analytics data to improve our website performance and user experience.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. We use Google Analytics to understand how visitors interact with our website. You can control cookie preferences through our cookie consent banner, which appears when you first visit our site. Essential cookies are required for the website to function and cannot be disabled. Analytics cookies help us understand site usage and can be declined. You can also manage cookies through your browser settings at any time.
We do not sell your personal data. We may share your information with our partner hospitals and surgeons in Istanbul who are directly involved in providing your treatment. We also share data with our hotel and transfer partners to arrange your accommodation and logistics. We use Google Analytics (operated by Google LLC) to analyze website traffic; this data is anonymized and processed in accordance with Google's privacy policy. We may use email marketing platforms such as Brevo or Mailchimp to send communications you have opted into. We will disclose your information if required by law or to comply with a legal obligation.
If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). You have the right to access the personal data we hold about you and request a copy. You have the right to rectification if your data is inaccurate or incomplete. You have the right to erasure (the "right to be forgotten") and can request we delete your personal data. You have the right to restrict or object to our processing of your data. You have the right to data portability, meaning you can request your data in a structured, machine-readable format. You have the right to withdraw consent at any time for processing based on consent. To exercise any of these rights, please contact us at info@esteticaistanbul.com. We will respond to your request within 30 days.
We do not sell your personal data. We may share your information with our partner hospitals and surgeons in Istanbul who are directly involved in providing your treatment. We also share data with our hotel and transfer partners to arrange your accommodation and logistics. We use Google Analytics (operated by Google LLC) to analyze website traffic; this data is anonymized and processed in accordance with Google's privacy policy. We may use email marketing platforms such as Brevo or Mailchimp to send communications you have opted into. We will disclose your information if required by law or to comply with a legal obligation.
We do not sell your personal data. We may share your information with our partner hospitals and surgeons in Istanbul who are directly involved in providing your treatment. We also share data with our hotel and transfer partners to arrange your accommodation and logistics. We use Google Analytics (operated by Google LLC) to analyze website traffic; this data is anonymized and processed in accordance with Google's privacy policy. We may use email marketing platforms such as Brevo or Mailchimp to send communications you have opted into. We will disclose your information if required by law or to comply with a legal obligation.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Consultation inquiry data is retained for up to 2 years from your last interaction with us. Medical consultation records are retained for 10 years in accordance with Turkish healthcare regulations. Marketing communication preferences are retained until you withdraw consent. Analytics data collected via Google Analytics is retained for 14 months as per our Google Analytics configuration. When data is no longer needed, it is securely deleted or anonymized.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Consultation inquiry data is retained for up to 2 years from your last interaction with us. Medical consultation records are retained for 10 years in accordance with Turkish healthcare regulations. Marketing communication preferences are retained until you withdraw consent. Analytics data collected via Google Analytics is retained for 14 months as per our Google Analytics configuration. When data is no longer needed, it is securely deleted or anonymized.
If you have any questions about this Privacy Policy, your personal data, or wish to exercise your GDPR rights, please contact us: Email: info@esteticaistanbul.com. WhatsApp: +39 328 183 9946. Website: www.esteticaistanbul.com/contact. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority. For visitors from the EU, you may contact the relevant supervisory authority in your country of residence.
If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). You have the right to access the personal data we hold about you and request a copy. You have the right to rectification if your data is inaccurate or incomplete. You have the right to erasure (the "right to be forgotten") and can request we delete your personal data. You have the right to restrict or object to our processing of your data. You have the right to data portability, meaning you can request your data in a structured, machine-readable format. You have the right to withdraw consent at any time for processing based on consent. To exercise any of these rights, please contact us at info@esteticaistanbul.com. We will respond to your request within 30 days.
If you have any questions about this Privacy Policy, your personal data, or wish to exercise your GDPR rights, please contact us: Email: info@esteticaistanbul.com. WhatsApp: +39 328 183 9946. Website: www.esteticaistanbul.com/contact. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority. For visitors from the EU, you may contact the relevant supervisory authority in your country of residence.